Dr. Bieke Henkens

ITEM Group at Eindhoven University of Technology (TU/e)
Assistant Professor in Service Innovation Management

E-Mail: b.h.r.henkens@tue.nl

Dr. Julia Fehrer

University of Auckland, New Zealand

E-Mail: j.fehrer@auckland.ac.nz

Dr. Liliane Abboud

University of Surrey, United Kingdom